# Ostrata Review Schema-flexible CRM with conversational AI and French company registry enrichment, built for European SMBs. ## Editor's Score: 66/100 Capability scores 18 because the custom object model, Pilot AI chat, and native SIREN enrichment are genuinely differentiated for the French market, but the 50-seat cap and absence of any documented email sequence or marketing automation features leave gaps that broader CRM tools fill. Ease of use scores 17 because the single-tier model and no-feature-gating approach reduce decision friction, but no third-party reviews exist to validate onboarding quality, and the card-required trial adds early friction. Value scores 15 because €205.20 per seat per year with no free tier is a meaningful commitment for an SMB tool with no public track record, and the SIREN enrichment only justifies that cost for French-market teams. Delivery scores 16 because the product's claims are internally consistent and the EU hosting and GDPR positioning are credible, but zero independent reviews or user sentiment data make it impossible to verify that the product delivers what the pricing page promises. ## Pros - SIREN and INSEE enrichment is built in natively, saving French sales teams from paying for a separate data provider or doing manual lookups. - Every seat gets the full product with no feature gating across tiers, so a 3-person team gets the same REST API, MCP connector, and audit logs as a 50-person team. - Custom objects, fields, and layouts mean the CRM can model deals, projects, candidates, or any other entity without forcing teams into a preset schema. ## Cons - No permanent free tier: the 30-day trial requires a card, and the card is charged automatically when the trial ends, which is a friction point for cautious buyers. - SIREN and INSEE enrichment is only useful for French-market prospecting; teams selling outside France pay the same price for a feature set that is partially irrelevant to them. - The product caps at 50 seats with no documented enterprise or custom-volume tier, which means any team that grows past that limit has no clear upgrade path listed on the pricing page. ## Pricing Paid. - Full Product (Annual): €17.10/seat/mo - Full Product (Monthly): ~€19.00/seat/mo Pricing reflects what we saw at the time of review (2026-09). Confirm current pricing on the official site. Category: AI Business Tools (https://aitoolseekers.com/category/ai-business-tools) Official site: https://ostrata.io/ Last verified by a human: 2026-09-21 Reviewed by a human at AI Tool Seekers, a hand-reviewed AI tools directory. Every listed tool is verified by a person before publishing. Scores are editorial opinions from a fixed rubric (capability, ease of use, value, delivery on promise) and cannot be bought; there is no pay-to-rank. Directory: https://aitoolseekers.com This review: https://aitoolseekers.com/tools/ostrata Methodology: https://aitoolseekers.com/how-verification-works ## Verdict Ostrata is the right pick for French SMBs that need a CRM they can shape to their own data model and talk to in plain language via Pilot AI. Its single-tier pricing at €17.10 per seat per month (annual) is honest but leaves no room for teams that want to start free or scale gradually. Teams outside France will find the SIREN and INSEE enrichment irrelevant, and the lack of a permanent free tier means ClearCRM is worth a look for budget-constrained buyers. Best for: French SMBs wanting a customizable, AI-assisted CRM with EU data residency. Not for: Non-French teams, or any buyer needing a free tier beyond the 30-day trial. ## Overview Ostrata is a CRM built around two ideas that most CRM vendors treat as afterthoughts: letting teams define their own data schema, and letting them operate the CRM through a chat interface rather than forms. The core product, called Operations, is where contacts, companies, deals, and any custom object type live. Pilot AI sits on top of that and lets users create records, build views, and trigger follow-ups by typing plain-language instructions rather than clicking through menus. What separates Ostrata from generic CRMs is its French-market specificity. It pulls company data directly from the official SIREN and INSEE registries, so a French sales team can enrich a company record without leaving the app or paying for a third-party data provider. Workspace data is hosted in the EU and operated from Paris, with GDPR-oriented access controls and audit logs built in from the start. The product is structured around five named areas: Operations (the main CRM workspace), Live Views (list, board, calendar, and dashboard layouts built on top of CRM data), Record Notes, Web Forms, and AI and Agents. Integrations include Google Drive, Calendar, Gmail, Telegram, a REST API, webhooks, and an MCP connector that lets tools like Claude or Cursor talk directly to the workspace. Every seat gets the full product; there are no feature tiers. The pricing model is deliberately simple: one plan, one price, seats from 1 to 50. That simplicity is a real advantage for small teams that are tired of decoding tier matrices, but it also means there is no entry-level option for a solo founder who wants to test the product without a card. ## Who should use it Ostrata fits French sales and operations teams of 2 to 20 people who have outgrown spreadsheets but find tools like HubSpot or Salesforce too rigid or too expensive for their actual workflow. The SIREN enrichment is a genuine time-saver for anyone prospecting French companies, and the custom object model means a consulting firm, a recruitment agency, and a SaaS startup can all shape the same CRM to their own pipeline logic. The MCP connector is a real draw for teams already using Claude or Cursor as part of their daily work. Teams outside France will get little value from the registry enrichment, which is one of the product's clearest differentiators. Buyers who need a free permanent tier, or who want to add more than 50 seats, should look at ClearCRM, which covers standard CRM needs at a lower commitment level. Teams primarily focused on lead capture and response speed rather than CRM customization will find Leadping a better fit. ## FAQ Q: Is there a free plan for Ostrata? A: No. Ostrata offers a 30-day free trial for 1 seat, but a card is required and it is charged automatically when the trial ends. There is no permanent free tier. Q: How much does Ostrata cost? A: The annual plan costs €17.10 per seat per month, billed as €205.20 per seat per year (excl. VAT). Monthly billing is available at roughly 10% more. VAT is calculated at checkout based on your billing address and VAT ID. Q: What is the seat limit? A: The pricing page lists support for 1 to 50 seats. No enterprise or custom-volume tier is documented publicly. Q: What does SIREN and INSEE enrichment mean in practice? A: When prospecting French companies, users can pull verified firmographic data directly from France's official business registries inside the CRM, without a third-party data subscription. Q: Can developers connect external tools to Ostrata? A: Yes. Ostrata exposes a REST API and webhooks, and also supports the Model Context Protocol (MCP), which lets AI tools like Claude or Cursor interact directly with the workspace. Q: Where is workspace data stored? A: Ostrata stores workspace data in the EU and is operated from Paris, France. The product is built with GDPR compliance in mind, including access controls, audit logs, and clear data ownership per workspace.