KeptRing
AI phone receptionist built specifically for home-service and construction contractors who miss calls while on the job.
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KeptRing is the right pick for a solo plumber, electrician, or HVAC tech who loses jobs every week because calls go to voicemail while they are under a sink. The trade-off is price: at $249 per month standard, it sits at the top of the AI answering market, and the per-minute overage at $0.25 each means a busy storm week can push the bill well past that. Teams that need call transfers, outbound calling, or CRM integrations should look elsewhere now, because those features are not yet live.
What is KeptRing?
KeptRing is a US-based AI phone answering service designed for home-service and construction contractors. When a contractor misses an inbound call, KeptRing answers in the company's name, collects job details using a script trained on that contractor's services and service area, and sends a lead summary by email with urgency flagged. It handles safety-critical call types, including gas, electrical, carbon monoxide, and flooding inquiries, with a dedicated safety-first script.
The service runs on a single per-line plan with a 14-day free trial and no setup fee or long-term contract. It is aimed at solo operators and small crews in trades such as HVAC, plumbing, and electrical who lack office staff to answer calls during working hours. Inbound answering only; outbound calling and call transfers are not part of the current product.
How we scored KeptRing
Capability scores 15 because the core job, answering a call and emailing a lead, is done with genuine trade-specific depth (safety scripting, urgency flagging, disclosure handling), but the product is missing features that comparable services already ship: no call transfer, no CRM integration, no outbound, and two advertised features not yet live. Ease of use scores 19 because the pricing page is unusually transparent, onboarding appears frictionless with a demo line and a clear trial structure, and the no-contract month-to-month model removes signup friction. Value scores 13 because $249 per month is at the ceiling of the AI answering market for a product that delivers leads by email only, with no integrations; the $0.25 per-minute overage with no cap adds real cost risk for busy weeks, and the founding rate at $197 is available to only 10 clients. Delivery scores 16 because the pricing page is candid about what is not yet live, which is a trust positive, but the absence of any third-party reviews, the early-stage feature set, and the unconfirmed social presence make it hard to verify that the product performs as described at scale.
Pros and cons
What we liked
- Trade-specific safety scripting for gas, CO, electrical, and flooding calls is built in from day one, not an add-on.
- Transparent overage billing with email alerts at 80% and 100% of included minutes and at a user-set dollar threshold, reducing surprise invoice risk.
- 14-day free trial includes 250 answered minutes with no extra-minute charges during the trial period, and the site emails the exact first-charge date at signup.
Where it falls short
- At $249 per month standard, KeptRing is priced at the top of the AI answering market; competitors offering similar minute bundles start well below $150, making this a hard sell for contractors with low or unpredictable call volume.
- Several advertised features, including text alerts to the contractor and text confirmations to callers, are listed as not yet live pending carrier registration, so the product today is meaningfully thinner than the roadmap suggests.
- No call transfer, no outbound calling, and no CRM integration are available at any price, which rules out any contractor who needs the AI to do more than capture and email a lead.
Key features
KeptRing pricing
One plan: $249 per month per business line, or $197 per month for the first 10 founding customers. Includes 500 answered minutes per line. Extra minutes are $0.25 each with no cap. 14-day free trial includes 250 answered minutes; no charge if cancelled before trial ends. No setup fee, no contract.
| Plan | Price | Who it is for |
|---|---|---|
| The KeptRing Line (Founding Rate) | $197/mo | Per business phone line. Locked rate for the first 10 paying clients who stay subscribed. Includes 500 answered minutes per line per billing period. Extra minutes are $0.25 each. Starts with a 14-day free trial including 250 answered minutes. No setup fee, no contract. |
| The KeptRing Line (Standard) | $249/mo | Per business phone line. Includes 500 answered minutes per line per billing period. Extra minutes are $0.25 each with no cap. 14-day free trial with 250 answered minutes. No setup fee, cancel online anytime. |
Pricing reflects what we saw at time of review (2026-10). Always confirm current pricing on the tool's own site.
Who should use KeptRing?
A solo HVAC tech or two-person plumbing crew who regularly loses leads to voicemail is the clearest fit. If you are billing $1,500 to $2,000 per booked job and missing even one or two calls a month, $249 covers itself fast. The trade-specific safety scripting also makes KeptRing a reasonable choice for electrical and gas contractors who worry about liability when an AI handles an emergency call.
Contractors who need more than message capture should look elsewhere now. If you want calls transferred to an on-call tech, appointment booking pushed into ServiceTitan or Housecall Pro, or outbound follow-up calls, none of that is available yet. Relaytiv, which is already in this directory, handles multi-channel front-desk coverage including web chat and messaging apps, and may suit contractors who get leads through channels beyond the phone.
Skip it if: Contractors needing call transfers, outbound calls, or CRM sync
Frequently asked questions
What happens when I hit 500 minutes in a month?+
Extra minutes are billed at $0.25 each on your next invoice with no hard cap. KeptRing emails you at 80% and 100% of your included minutes, and again when extra-minute charges reach a dollar amount you set at signup.
Can the AI transfer a call to me or my on-call tech?+
No. Call transfer is listed on the pricing page as not available yet. KeptRing captures the lead and emails it to you; you call the customer back.
Is there a free plan?+
No free plan exists. There is a 14-day free trial that includes 250 answered minutes. Nothing is charged until 14 days after your line goes live, and you can cancel online before that date and pay nothing.
Does KeptRing work for after-hours calls?+
After-hours answering is available but opt-in only. The pricing page notes that Google may charge for after-hours calls answered through Local Services Ads, so contractors using LSA should factor that in.
What is the founding-customer rate and how long does it last?+
The first 10 paying clients pay $197 per month instead of the $249 standard rate. That rate is locked for as long as they stay subscribed. If a founding client cancels and resubscribes later, the standard $249 rate applies.
Does KeptRing integrate with ServiceTitan, Housecall Pro, or other field-service software?+
No CRM or field-service software integration is listed as a current feature. The product delivers lead details by email only.
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