Head-to-head
Maxdesk vs ClearCRM
Side-by-side on features, pricing, and our Editor's Score. No marketing fluff.
Maxdesk
AI Business Tools
82
Editor's score
FREEMIUM
vs
ClearCRM
AI Business Tools
78
Editor's score
PAID
Score breakdown
MaxdeskClearCRM
Capability
18
-
Ease of use
20
-
Value
22
-
Delivery
22
-
Pricing at a glance
Maxdesk
Free$0/month
Pro$20/month
Elite$99/month
ClearCRM
Starter Team$19/month for a team of 5
Growth Team$39/month for a team of 15
Scale Team$79/month for a team of 50
Maxdesk verdict
Maxdesk works well for small support teams that want a simple, email-based help desk without per-agent fees and with a genuinely free tier. Its flat workspace pricing and unlimited agents are rare strengths. But teams needing chat, phone, or long-term archives will find it limiting compared to more mature tools.
Strengths
Unlimited agents and tickets on all plans with flat workspace pricing.
Free plan includes full help desk features like SLAs, automation, knowledge base, dashboards.
Weaknesses
Only supports email channel, no chat, phone, or customer portal.
Free plan limits history to 3-month rolling window and caps concurrent automations.
ClearCRM verdict
Best for small teams that want a unified CRM with built-in social and project tools at a fair price. It lacks deep customization and may not scale for complex enterprise workflows. Larger organizations should consider more flexible platforms like Zoho CRM or HubSpot.
Strengths
Combines CRM, project management, support, invoicing, and social inbox in one platform.
Transparent team-based pricing with no hidden module fees and generous annual discounts.
Weaknesses
Per-user pricing can add up as team grows - Scale Team at $79/month for 50 users still costs more per user than flat-rate competitors.
Enterprise-level customization (e.g. deep API, custom dashboards) only available in highest tier.