Relaytiv vs ST-Automatisierung
Relaytiv vs ST-Automatisierung: score breakdown
Relaytiv scores 78/100 against 52/100 for ST-Automatisierung, a 26-point gap.
Features and platforms
| Feature | Relaytiv | ST-Automatisierung |
|---|---|---|
| Pricing model | Free trial | Free |
| Free plan | No | Yes |
| Platforms | Web (remote delivery across DACH region). | |
| Best for | Best for chat-led businesses | German SME leadership teams needing a vendor-neutral AI process audit before committing to any tooling. |
| Skip if | Companies that need working automation software built and deployed, not a strategic blueprint. |
Pros and cons
Relaytiv
- Omnichannel support for multiple messaging platforms
- AI-driven responses for common queries
- Designed specifically for small to medium businesses
- Lacks detailed information on integrations
- No specific mention of user limits or restrictions
- Free trial may not provide full access to features
ST-Automatisierung
- BAFA accreditation means clients can potentially offset consulting costs with federal funding, a concrete financial advantage not offered by most automation consultancies.
- Explicit vendor neutrality: the firm has no reseller relationship with n8n, Make, or any other platform, so the blueprint it produces is not shaped by commission incentives.
- DSGVO and EU AI Act compliance are built into the methodology from the audit stage, reducing the legal risk that German SMEs face when introducing AI without specialist guidance.
- No software is delivered. The engagement ends with a strategy document; the client must source and fund a separate technical implementation partner, adding cost and coordination overhead that many SMEs underestimate.
- Pricing is entirely opaque: the website lists no fee ranges, no example project costs, and no indication of what a typical engagement costs before or after BAFA co-financing. Buyers cannot self-qualify on budget without booking a call.
- The service is German-language and Germany-focused by design. Companies operating primarily outside the DACH region, or those needing English-language deliverables for international stakeholders, will find the offering poorly suited to their situation.
Our verdict
ST-Automatisierung verdict
ST-Automatisierung is the right call for a German Mittelstand decision-maker who needs a structured, legally grounded AI strategy before touching any tooling. The firm is explicitly vendor-neutral and BAFA-accredited, which sets it apart from consultancies that also sell implementation. But it delivers concepts and blueprints, not running automations, so any company that wants working software at the end of the engagement will need a separate implementation partner.
Read full ST-Automatisierung review →