Head-to-head
KonnectBot vs Relaytiv
Side-by-side on features, pricing, and our Editor's Score. No marketing fluff.
KonnectBot
AI Chatbots & Assistants
68
Editor's score
FREEMIUM
vs
Relaytiv
AI Agents & Automation
78
Editor's score
FREE TRIAL
Score breakdown
KonnectBotRelaytiv
Capability
17
-
Ease of use
19
-
Value
20
-
Delivery
12
-
Pricing at a glance
KonnectBot
Free$0
Starter$24.99/mo
Pro$59/mo
Enterprise$199/mo
KonnectBot verdict
KonnectBot is the clearest option for small ecommerce teams that want AI-assisted live chat with Shopify or WooCommerce order lookup baked in, all on a predictable flat monthly bill. Its biggest weakness is channel coverage: web chat is live, but Facebook and Instagram messaging are still listed as coming soon, which limits its reach compared to tools that already support social inboxes. Teams that need omnichannel coverage today, or that rely heavily on AI-only deflection at scale, should look elsewhere.
Strengths
Flat monthly pricing with no per-resolution or per-seat AI surcharges: Pro at $59/mo covers 5 agents and 50,000 AI messages, making costs predictable for small teams.
Shopify and WooCommerce order lookup is built directly into the chat thread on Pro and Enterprise, so agents never need to switch tabs to answer order-status questions.
Weaknesses
Facebook and Instagram messaging are listed as coming soon across all plans, including Enterprise at $199/mo, making KonnectBot a web-chat-only product at the time of this review.
The Free plan includes zero AI messages per month, meaning the AI assistant is effectively disabled on the free tier and only activates once you pay for Starter or above.
Relaytiv verdict
No verdict available yet.
Strengths
Omnichannel support for multiple messaging platforms
AI-driven responses for common queries
Weaknesses
Lacks detailed information on integrations
No specific mention of user limits or restrictions