Ostrata
Schema-flexible CRM with conversational AI and French company registry enrichment, built for European SMBs.
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Ostrata is the right pick for French SMBs that need a CRM they can shape to their own data model and talk to in plain language via Pilot AI. Its single-tier pricing at €17.10 per seat per month (annual) is honest but leaves no room for teams that want to start free or scale gradually. Teams outside France will find the SIREN and INSEE enrichment irrelevant, and the lack of a permanent free tier means ClearCRM is worth a look for budget-constrained buyers.
What is Ostrata?
Ostrata is a web-based CRM designed for small and medium-sized businesses, particularly those operating in France. It lets teams define their own object types, fields, and layouts rather than conforming to a fixed schema, and includes Pilot AI, a chat interface for creating records, building views, and managing follow-ups without navigating traditional form-based workflows.
The platform integrates with Google Workspace, Telegram, and external developer tools via REST API, webhooks, and an MCP connector compatible with Claude and Cursor. It enriches company records from the French SIREN and INSEE registries, stores workspace data in the EU, and includes role-based permissions, audit logs, and GDPR-aligned data controls. A 30-day card-required trial is available for one seat, with annual plans starting at €205.20 per seat per year.
How we scored Ostrata
Capability scores 18 because the custom object model, Pilot AI chat, and native SIREN enrichment are genuinely differentiated for the French market, but the 50-seat cap and absence of any documented email sequence or marketing automation features leave gaps that broader CRM tools fill. Ease of use scores 17 because the single-tier model and no-feature-gating approach reduce decision friction, but no third-party reviews exist to validate onboarding quality, and the card-required trial adds early friction. Value scores 15 because €205.20 per seat per year with no free tier is a meaningful commitment for an SMB tool with no public track record, and the SIREN enrichment only justifies that cost for French-market teams. Delivery scores 16 because the product's claims are internally consistent and the EU hosting and GDPR positioning are credible, but zero independent reviews or user sentiment data make it impossible to verify that the product delivers what the pricing page promises.
Pros and cons
What we liked
- SIREN and INSEE enrichment is built in natively, saving French sales teams from paying for a separate data provider or doing manual lookups.
- Every seat gets the full product with no feature gating across tiers, so a 3-person team gets the same REST API, MCP connector, and audit logs as a 50-person team.
- Custom objects, fields, and layouts mean the CRM can model deals, projects, candidates, or any other entity without forcing teams into a preset schema.
Where it falls short
- No permanent free tier: the 30-day trial requires a card, and the card is charged automatically when the trial ends, which is a friction point for cautious buyers.
- SIREN and INSEE enrichment is only useful for French-market prospecting; teams selling outside France pay the same price for a feature set that is partially irrelevant to them.
- The product caps at 50 seats with no documented enterprise or custom-volume tier, which means any team that grows past that limit has no clear upgrade path listed on the pricing page.
Key features
Ostrata pricing
One plan at €17.10 per seat per month on annual billing (€205.20 per seat per year, excl. VAT). Monthly billing is available at a higher rate (annual saves 10%). A 30-day free trial is offered for 1 seat with a card on file; the card is charged when the trial ends. No permanent free tier exists.
| Plan | Price | Who it is for |
|---|---|---|
| Full Product (Annual) | €17.10/seat/mo | All features with no tier gating: Pilot AI chat, custom objects and fields, Live Views, dashboards, Google Drive/Calendar/Gmail/Telegram integrations, REST API, webhooks, MCP connector, CSV import, audit logs, roles and permissions. Billed as €205.20 per seat per year (excl. VAT). Supports 1 to 50 seats. 30-day free trial for 1 seat with card required; card is charged when trial ends. |
| Full Product (Monthly) | ~€19.00/seat/mo | Same full feature set as the annual plan. Monthly billing available at approximately 10% higher rate than annual. No long-term commitment required. |
Pricing reflects what we saw at time of review (2026-09). Always confirm current pricing on the tool's own site.
Who should use Ostrata?
Ostrata fits French sales and operations teams of 2 to 20 people who have outgrown spreadsheets but find tools like HubSpot or Salesforce too rigid or too expensive for their actual workflow. The SIREN enrichment is a genuine time-saver for anyone prospecting French companies, and the custom object model means a consulting firm, a recruitment agency, and a SaaS startup can all shape the same CRM to their own pipeline logic. The MCP connector is a real draw for teams already using Claude or Cursor as part of their daily work.
Teams outside France will get little value from the registry enrichment, which is one of the product's clearest differentiators. Buyers who need a free permanent tier, or who want to add more than 50 seats, should look at ClearCRM, which covers standard CRM needs at a lower commitment level. Teams primarily focused on lead capture and response speed rather than CRM customization will find Leadping a better fit.
Skip it if: Non-French teams, or any buyer needing a free tier beyond the 30-day trial.
Ostrata alternatives
Frequently asked questions
Is there a free plan for Ostrata?+
No. Ostrata offers a 30-day free trial for 1 seat, but a card is required and it is charged automatically when the trial ends. There is no permanent free tier.
How much does Ostrata cost?+
The annual plan costs €17.10 per seat per month, billed as €205.20 per seat per year (excl. VAT). Monthly billing is available at roughly 10% more. VAT is calculated at checkout based on your billing address and VAT ID.
What is the seat limit?+
The pricing page lists support for 1 to 50 seats. No enterprise or custom-volume tier is documented publicly.
What does SIREN and INSEE enrichment mean in practice?+
When prospecting French companies, users can pull verified firmographic data directly from France's official business registries inside the CRM, without a third-party data subscription.
Can developers connect external tools to Ostrata?+
Yes. Ostrata exposes a REST API and webhooks, and also supports the Model Context Protocol (MCP), which lets AI tools like Claude or Cursor interact directly with the workspace.
Where is workspace data stored?+
Ostrata stores workspace data in the EU and is operated from Paris, France. The product is built with GDPR compliance in mind, including access controls, audit logs, and clear data ownership per workspace.
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